Terms of use

By using our site, you concent to the following:

Payment Terms

The following payment terms are availiable.
1. Paypal
2. Cash on delivery (availiable only for Greece)
3. Payment through wire transfer at our bank account in Piraeus bank

Details of payment

Payment through PayPal
If you have a PayPal account, you can pay for your order using PayPal, thus securing your purchases. If you do not have a PayPal account, you can be directed in a page to create a PayPal account, or use your credit card though PayPal secure procedure.

Payment through Cash on Delivery (availiable only for Greece)
By choosing cash on delivery payment, you will be asked to pay cash at the courier who will deliver your order.

Payment through Direct Bank Transfer
You can choose to pay for your order by making a deposit to our bank account. The deposit can take place at the bank or through e-banking.

Charge options

Your account (bank, PayPal, etc.) will be charged with the amount of your order after we confirm the availability of the products you have chosen. For orders that cannot be completed and for any other orders, you will be notified either by email of by phone for any details and their process.

Transport cost

All orders will be charged with transport cost, according to :

  • The products total weight
  • The products size
  • The destination of the order

Every transport cost will be charged with the relevant VAT.

Return policy

Return policy for sales in Greece and Cyprus and E.U.

For any product return inquiry you can contact us either by phone using the number 210 6452995 Monday to Friday from 09.00 – 18.00 or by email using the address info@manioscintools.gr . You are kindly requested to follow this procedure in case of returns and to avoid any discrepancy.

You are entitled to return all or part of your order within 14 business days from the day you received it, provided that the items have not been used. All items must be returned in their original condition, intact, with user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging where applicable, as delivered to you. Items that have been modified and custom ordered such as gel filters, fabric material and special orders are not eligible to the return policy. For this condition, you will be notified during the time of order.

In any other case of return, you will be charged with the transport cost of the products. In case you return any product due to our mistake or misunderstanding, we commit to complete the return at our own cost.

For any return, replacement or order cancellation, you are committed to contact us and refer to your order number and the item(s) you wish to return or cancel. If your order has already been shipped during your request for return or cancellation, you are committed to return the product at its original condition as described above. The return condition is subject to our company’s approval.

Also, the buyer has the right to return the  purchased products that wishes to return, presenting them at our premises ,12th Arachneiou Street, 115-22, Athens, Greece following the above procedure of information and consultation.

The above terms can be changed unilaterally at any time.


Privacy

Personal Data

Every visitor to the website www.manioscinetools.gr can browse the online store without giving any personal information.

According to Law 2472/1997, we inform users that Manios Cine Tools EPE may keep a record and process personal data under the following terms:

A prerequisite for placing an order is the registration and voluntary disclosure by the user of some personal information.

For this reason, you will be asked for: name, postal address, telephone and e-mail address for the issue of Retail Receipts as well as VAT and profession for issuing invoices.

The collection of these data as the only purpose is the execution of orders and the provision of quality services.

Our company fully respects the confidentiality of these data and strictly follows the principles of personal data protection.

Also, it will not make any misuse of personal data or disclosure of the personal data it collects except with the express consent of the user or where required by relevant laws or by a competent public authority.

The user retains the right to information, access and objection in accordance with the applicable data protection laws and may communicate with the company either by telephone or by sending an e-mail.


EU Exports

For exports in EU countries as long as you supply us with a valid professional VAT number you will not be charged local 24% VAT which is included in the published prices of this site. Please email us and we will provide you with proper PROFORMA INVOICE so you can proceed with payment.

For exports to out of EU countries you are not charged with local 24% VAT which is included in the published prices of this site. Please email us so we will provide you with proper PROFORMA INVOICE including adjusted freight cost and possible export custom fee expenses so you can proceed with payment.


MANIOS CINE TOOLS EPE cannot be withheld responsible for typing errors such as on prices and specifications.